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Hilltop Remote Data Backup Service

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Hilltop Remote Data Backup

Our award-winning Remote Backup service is the most reliable, secure and convenient way to automatically back up your important data files offsite each night. Get peace of mind - Just Install It!

FREE 30-Day Trial

Easy to set up & use
No credit card required
Full-featured service
Quick & easy restores
Free 24/7 phone support
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Mac Setup Help

How it works Features Security Accolades Data loss risks

Here's How Remote Data Backups Works...

Install & Register
Backup Account

Choose FullSystem or
Manual / Auto File Selection

Download, install and register our small agent program. Follow our easy step-by-step online instructions, or call our toll-free support department 24/7 if you need help. Choose the "full system" option (10 GB+) to back up every file, program and setting on your PC, or select your mission critical files and folders to back up. Then run an initial backup.

Fast, Automatic Backups,
also back up at any time

Retrieve Files via
Program or Web

Incremental backups run automatically every night. You can also set backups to run when you shut down or connect to a network, or click "Back now" any time (going to lunch, finished a project, making system changes, etc.). Need to restore a previous version of a corrupt or deleted file? Just open the RDB program and click Retrieve tab (or log into Remote Web Access) and choose a version (up to the last 10 versions or 30 days).
Hard drive failure? Install a new drive or buy a new computer, download our software
and re-establish your account with your ID & encryption key, then restore your data.

Backup Software Features

Our award-winning backup software includes valuable data access and recovery features that separate us from other online backup companies.

These powerful, easy to use data management tools help you work more efficiently and effectively, providing you a significant return on investment (ROI).

Automatic File Backup

Automatic File Backup

Backups run automatically every night, but also on demand, on Windows Exit, or connection to a Network.
Easy Online File Restore

Easy File Restores

End-users can quickly and easily retrieve lost or corrupted data files in minutes.
Fast, Efficent Backups

Fast, Efficient Backups

Patented optimization techniques and redundant bandwidth ensure fast, reliable backups and restores.
System Restore

Easy System Restore

You won't need an IT tech to restore your operating system, or your entire PC, to a previous good state.
Remote File Access

Remote File Access

Enjoy the convenience of online access to your data files 24/7 from any computer with Internet access.
10-File Versioning

10-File Versioning

"Go back in time" up to 10 previous versions of any backed up file, for up to 30 days (whichever is first).
Backup Email Alerts

Backup Email Alerts

We send you email warnings if your account does not connect to our data centers for a number of days.
Manage Multiple Accounts

Manage Multiple Backup Accounts

Powerful solutions to monitor, access & share accounts, designed for franchisors, corporations & IT techs.

Backup Data Security Overview

We've layered state-of-the-art technology to keep your data completely secure.

Data is bank-level AES encrypted before leaving your computer, then transmitted and stored in that same encrypted format. No one can access your data without your Personal Encryption Key, not even us.

Backup Data Security Diagram

Level 4 Data Center Security

  • Our two mirrored, Telco-class data centers are separated by 1,100 miles, in ultra-secure private limestone mines located 100-200 feet below ground.
  • Each has redundant bandwidth using multiple fiber-optic providers.
  • All data received by either hardened Data Center is immediately replicated to its mirror — connected by point-to-point, high-speed WAN links
  • Traffic is load-balanced between the two sites, eliminating degraded system performance
  • High performance HP Servers & Cisco / Nokia firewall security
  • Each server platform has fail over and redundancy, continuous server monitoring and performance tuning, assuring that storage capacity is never exceeded.

Network Infrastructure

  • Redundant power supply using backup generators with full power for up to 7 days
  • Redundant completely independent electrical systems, power train, commercial power feeds, cooling system, UPS systems, dedicated A/C units, generator systems and fuel system
  • Environment and climate controlled facilities, resistant to seismic activity and other natural disasters, with Class A vaults with OSHA certified fire suppression, EPA-certified water treatment plants and clean air fire extinguishing systems
  • Best-practices networking and best-of-breed routers, switches, firewalls, servers, facilities infrastructure, power grids and telecommunications circuits are all deployed with backup components to maximize fail over and redundancy
  • Failed account access attempts are logged and reviewed to prevent unauthorized access

Physical Security

  • Level 4 (highest) security rating, 24/7 armed security, maintenance & service operation
  • Finger scanners for physical access, motion detectors, CCTV monitoring & camera tracking
  • Co-location equipment is locked in cage with sensors and alarm system
  • Visitors require pre-authorization and photographic identification
  • All access to computer equipment is logged


Backup Service Awards

Our backup service has received the highest acclaim from critics and -- most importantly -- from thousands of satisfied business owners worldwide who have told us why RDB is so critical to their success and peace of mind.

Online Backup Awards

Client Testimonials

What a great service!
“The simplicity of use and it's automatic backup means that we never miss backing up critical files. Retrieval is simple and has saved us a number of times when critical files were accidently deleted.” — Rich Giannini, Action International

A Valuable Time-Saver
“Without this system I would have spent countless hours, perhaps days, putting my business life back together. The low monthly fee for this service plus the convienience of backing up automatically on a daily basis is worth every penny.” — Ken Thompson, Adventures in Advertising

RDB Worked Perfectly
“My hard drive crashed and just got my new computer. Remote Data Backups worked perfectly and I was able to restore everything critical in my business.” — Eddy Kicker, Coldwell Banker

On the Cutting Edge
“This backup service is truly on the cutting edge! It was so simple and direct! We were truly impressed.” — Ted Davis, CPA

Saved Our Data from Hurricane Katrina
“Our area was devastated by Hurricane Katrina. Imagine our relief when we recieved the news from Remote Data Backups that all of our information had been saved since the day we left town.” — Kathy Faia, DreamMaker Bath & Kitchen

Flawless File Recovery
“I accidentally deleted my main Outlook .pst file while transferring it to my laptop and suddenly found myself in a very precarious situation... Dan answered the phone on a Sunday morning and walked me through a very simple recovery. The whole process worked flawlessly.” — Victor Ronder, Expense Reduction Consulting

Easy System Restore in 10 Minutes
“Remote Data Backups saved me a bunch of headaches by being able to restore the system configuration of a few days back in 10 minutes after installing something that didn't agree with my computer.” — TJ Bass, Handyman Matters

10 Version File Restore
“A new employee had managed to change a large amount of records in the database accidentally with incorrect information...Luckily for us they store the last 10 versions of the files.” — Jason Webber, Help-U-Sell

Works like a charm
“I did a data retrieval today and it worked like a charm. I can now sleep better with Hurricane season in full swing.” — David H. Link, III, Lawn Doctors

Extremely Seamless and Effective Backup
“This is an extremely seemless, effective method of backing up your data. I had to use the restore function on a few occasion and it was extremely easy to restore files. And customer service was great.” — Mike Bennett, LoanAdvisors

Superior Data Security
“Note that only YOU have access to your data. RDB uses an encryption system to ensure that only the person with the correct password key can read the stored data.” — Charles Dearborn, Maid Brigade

Outstanding Customer Service
“I was considering buying an expensive tape drive system when I discovered RDB. The service has been outstanding and keeping my critical scheduling and customer account data safe is automatic.” — Stefan Silverman, Mr. Handyman

Saves Data from Virus Corruption
“RDB saved my rear when the computer got a virus, and became inoperable...and because I had the back up service, my data was restored in less than a day.” — Barnard Sackett, Pre-Paid Legal Services, Inc.

Fast, Automated Backups
“The daily updates take only 3-5 minutes at a set time each day, and happen automatically. Telephone response is 24/7, and very professional. All of this for a bargain price.” — Sandy McMahon, Renaissance Executive Forums

Keep Franchisees protected from data loss
“With the number of employees we have that work remotely, we rely on RDB to keep them protected from data loss that can happen because of hard drive crashes, virus attacks, and other unwelcome computer catastrophes.” — Mark Tucker, ServiceMaster Clean

File retrieval in minutes
“We called to retrieve some information from our Servpro database. We were able to retrieve the info in a matter of minutes. It was such a relief.” — Patricia Eskenazi, ServePro

Data Loss Risks

Remote Data Backups provides the best solution for safeguarding your computer against a full range of common data loss and system failure risks including:

  • Technical Disasters: Computer viruses & worms, hard drive crash & failure, PC power failure, backup media degradation, system updates, service packs, etc.
  • Human Disasters: Accidental changes or deletions, theft (especially laptops), disgruntled employees, etc.
  • Natural Disasters: Fire, flood, hurricanes, tornadoes, earthquakes, lightning, solar flares, freaks of nature, etc.
  • Laptop Disasters: Laptops can easily overheat, suffer hard drive failures or power outages, and are frequently dropped and damaged, lost and stolen.

Traditional backup methods (Tape, Zip & External Drives, CDs & DVDs) are tedious and time-consuming, and can't reliably protect your data against all these common data loss risks -- only RDB can!

Data Loss Stats

Data loss is a lot more common and costly than you think.

  • 1 in 4 PCs suffer a data loss in a given year 1
  • Companies lose $12 billion/yr. from data loss 2
  • 7 in 10 small firms that experience a major data loss
    go out of business within a year 3
  • 1 in 10 laptops are stolen within a year of purchase;
    97% are never recovered 4
  • $61,881 - the average loss due to laptop theft 1

1 Gartner Group, 2 DTI/PriceWaterhouse Coopers, 3 CSI/FBI Survey, 2006, 4 News.com

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