Hilltop leases servers and redundant tier 1 connections from 2 highly respected leaders in providing wholesale hosting solutions to hosting companies large and small. Our providers maintain the largest and most modern data centers in the United States.
The Planet maintains 4 state of the art data centers in Dallas and Houston, TX. We leae additional server space from LiquidWeb in Lansing, MI.
Both partners maintain secure data and network operations centres that are staffed 24/7.
NOCs are located in a secure, monitored, class A building with a minimum number of approved personnel allowed access to highly sensitive areas and equipment. A detailed record of employee and visitor entry is maintained at all times.
Uninterruptable Power System
Two 3 phase Liebert UPS systems provide protection from local power failures. These act as back-up batteries, maintaining uninterrupted power in case of surges or power outages. With these backup systems in place, we can keep our network up and running indefinitely without relying on external power.
Industrial-Grade Air Conditioners
Our NOC has two Liebert ten ton industrial air conditioners, which condition our computer rooms and operations center. Our computer room is kept at an optimal temperature of 65 degrees fahrenheit.
Custom Web Servers
Our web servers are custom-built industrial machines designed for a 24/7 web serving environment. All servers are equipped with dual redundant power supplies, hot swap Seagate Baracuda/Cheetah drives and force-filtered cooling systems. In addition, our NOC is equipped with an inventory of identically configured, burned-in standby servers.
Force Filtered Cooling
Each of our custom web servers is equipped with a positive pressure filtered-air system. Four large fans pull filtered air into each server's protective case and the components within are cooled by fans which circulate this purified air. This constant introduction of clean air into the case creates a positive pressure environment ensuring dust and particles remain outside of the server.
Hot Swap Disk Drives
The drives and drive bays of all servers are constructed from high-grade aluminum, and rest in shock mounted drive cages, which adds to the durability of the hardware. Our drives proudly feature the lowest failure rate in the industry.
Redundant Hot Swap Power Supplies
Each server employs dual-redundant hot swap power supplies. If a power supply were to fail, the server would continue running with power from the alternate supply. Meanwhile, alarms would alert a technician, who would quickly restore redundancy. Meanwhile, servers and client sites continue to operate with zero downtime.
We keep spare servers on-line of all CPU configurations. If a server were to experience a hardware failure, we would turn a key, grab the handle on the drive, pull it out, and insert it into an identical standby CPU. We would then reboot the second machine and the server would be up and running again in a matter of minutes.
Connected to Multiple Backbones (Network Redundancy)
Network connectivity is maintained with the top tier providers including:
- Global Crossing
- Time Warner
- XO Communications
Too often hosting providers operate their networks at three to four times the responsible capacity. As a result, their corresponding transfer times reach over 300ms. Our NOC has a network daily average of 27% of capacity, with midday peak spikes reaching only 33% capacity. We guarantee clients will be carried off our network in less than 80ms over a five minute average at any time of day or night.